I have also noticed that the non-removable insole has lots of lumps and inconsistencies. The left one hurts the bottom of my foot around the heel because there is a large bump. The right has a bump in the forefoot area which gives me blisters. As well, even after several wears and significant break in time, these shoes are basically unwearable without moleskin on both heels.
I usually wear 10-10.5 shoes (US). After reading reviews, I bought a 9.5, as many people say that these boots fit large. They fit perfectly for the first few hours, then became to big and caused bleeding on my heels. I exchanged them for 9 ( a full size down). Don't get discouraged; it took at least 2 weeks of mild pain until the leather stretched. Now, they are extremely comfortable. My recommendation is to go one full size down. They look good, timeless, and solid. I hope to wear them for many years.
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Would you like something with a higher heel while still keeping that professional look? Consider the Tarah Grace. Like the Neenah, this shoe sports a simple design that fits right in with many of your work outfits. Slip in with ease and enjoy the height that the chunky heel provides. This design will look particularly well with a tailored business suit. Basic black will take you many places, so begin with that color option.
Reiker black leather Victorian-style low heel booties with side zip and cute button accent. Marked a 39 which translates to an 8.5. Condition is new without box or tags. Some wear (nearly invisible scratches, dust, etc.) from storage and transport. These booties have not been worn outside. Lovely shoes! Comfortable 2 inch heel and soft leather. Soft gray flannel insole. Terrific quality.
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Shoemakers since 1825, Clarks has kept invention and craftsmanship at the heart of everything that they do. Their shoes have been capturing imaginations and defining generations for over 200 years. Thinking and doing things differently, Clarks pioneers and innovators have deliberated and discovered how to make the perfect mens and womens shoes for you.